Refunds or exchanges are accepted due to manufacturer defect only.

Customers have 14 days to ask for a refund.

Refunds will be credited by the same criteria in which items were originally purchased, provided the item is returned within 14 days of receiving the item.

Before sending any product back, please send us an email to

The customer will be responsible for shipping costs associated with product return.

For exchange requests, customer is responsible for shipping costs associated with product return.

 BoxinGear reserves the right to decline a return at any stage if item found in non-resalable condition.

BoxinGear will not be responsible for lost or missing packages sent by the customers and recommends that customer place tracking numbers on returned merchandise.

Please ensure package is being sent to correct address for all returns otherwise BoxinGear reserves all rights to decline the issuance of payment.

Returns will be processed within 5 business days of arrival at our warehouse.  It sometime takes up to 14 days to appear in your bank statement as bank processes vary by the institutions. Please note that refunds will be issued to the original method of payment.


This policy does not cover any damage caused by the use of the products.